At TailorMe, we strive to ensure a smooth and timely delivery experience for all custom-stitched orders. This Shipping & Delivery Policy outlines how orders are processed and delivered through our platform.
1. Order Processing
- Orders are processed once payment is confirmed (as per boutique policy).
- Since all garments are custom-made, stitching begins only after order confirmation and measurement verification.
- Processing time may vary depending on design complexity and boutique workload.
2. Estimated Delivery Time
- Estimated delivery timelines are provided at the time of order placement.
- Delivery duration depends on garment type, customization details, and location.
- Urgent delivery requests may be available at an additional charge, subject to boutique approval.
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed during checkout.
- Charges may vary depending on delivery location and order size.
- Promotional offers or free shipping options may be provided from time to time.
4. Delivery Partners
TailorMe works with reliable courier and logistics partners to ensure safe and secure delivery of your garments.
Once dispatched, tracking details (if available) will be shared with you via email or SMS.
5. Delivery Delays
While we aim for timely deliveries, delays may occur due to:
- High seasonal demand
- Weather conditions
- Courier service disruptions
- Incomplete or incorrect delivery information
TailorMe is not responsible for delays caused by circumstances beyond our control.
6. Incorrect Address
Customers are responsible for providing accurate delivery details. TailorMe will not be liable for delays or failed deliveries due to incorrect or incomplete addresses.
7. Damaged Packages
If you receive a damaged package:
- Notify us within [48 hours] of delivery
- Provide clear photos of the package and garment
- We will coordinate with the boutique to resolve the issue promptly
8. International Shipping (If Applicable)
International shipping availability depends on boutique policies. Additional customs duties, taxes, or charges (if any) are the responsibility of the customer.
9. Contact Us
For shipping-related queries, please contact:
Email: 002.tailorme@gmail.com
Phone:+91 9380984064